Question 1

What is included in the Refresh Kit?

Accepted Answer

The Surity™ Refresh Kit includes 1x collection canister and lid, 1x suction tubing with an elbow connector, and 4x carbon filters.

Question 2

How often should I replace the Refresh Kit?

Accepted Answer

Components in the Refresh Kit such as the collection canister, lid and suction tubing and elbow connector should be replaced every 30-90 days. The carbon filters should be replaced every 20-30 days or earlier if necessary.

Question 3

Is the Refresh Kit required for ongoing maintenance?

Accepted Answer

Yes, we recommend following the replacement timing stated in the Instructions for Use to ensure your system is operating as intended. Components in the Refresh Kit such as the collection canister, lid and suction tubing and elbow connector should be replaced every 90 days. The carbon filters should be replaced every 20-30 days or earlier if necessary.

Question 4

Can I subscribe to automatic Refresh Kit deliveries?

Accepted Answer

Yes, the Surity™ Refresh Kit is available for autoship.

Question 5

Does the Refresh Kit include tubing and carbon filters?

Accepted Answer

Yes. The Surity™ Refresh Kit includes 1x collection canister and lid, 1x suction tubing with an elbow connector, and 4x carbon filters.

Question 6

How do I know when it’s time to replace my Refresh Kit?

Accepted Answer

Components in the Refresh Kit such as the collection canister, lid and suction tubing and elbow connector should be replaced every 30-90 days. If you notice any visible damage on any of the parts or weaker suction than normal, tubing connectors loosening, or increased odor you should replace them earlier. The carbon filters should be replaced every 20-30 days or earlier if necessary.

Question 7

Is the Refresh Kit covered by insurance or HSA/FSA?

Accepted Answer

The Refresh Kit is not covered by insurance and is available for direct purchase only. No prescription is needed to order, and our products are HSA and FSA eligible.

Question 8

Can I purchase Refresh Kits separately from the Urinary Management System?

Accepted Answer

Yes, the Surity™ Refresh Kit can be purchased separately.

Question 9

Are Refresh Kits compatible with all Urinary Management System models?

Accepted Answer

Yes, the components in the Surity™ Refresh Kit are compatible with all Surity™ Urinary Management System configurations.

Urinary Management Systems

External Catheters

Accessories

Refresh Kit

Refresh Kit

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