Question 1

What is the Surity Male External Catheter?

Accepted Answer

The Surity Male External Catheter is intended for non-invasive management of urinary incontinence in adults with male anatomy. It is worn externally and connects to an at-home urine collection system that uses suction to pull urine away from the body.

Question 2

How do I use the Surity Male External Catheter?

Accepted Answer

For usage instructions, please refer to the Instructions for Use . You can also watch our Male External Catheter Instructional Video for step-by-step guidance including placement, removal, and more.

Question 3

How does the Surity Male External Catheter work?

Accepted Answer

The Surity Male External Catheter should be centered around the base of the penis and secured using the adhesive backing. When voiding, the catheter directs the urine to the bottom of the catheter. The Surity Male External Catheter connects to a compatible at-home urinary collection system to use suction to pull away voided urine that is then collected in the cannister. Note: Do not place the scrotum inside the external catheter.

Question 4

How does the Surity Male External Catheter stay in place?

Accepted Answer

The Surity Male External Catheter is designed to fit securely around the base of the penis using a breathable adhesive layer.

Question 5

Where should I place the Surity Male External Catheter?

Accepted Answer

The Surity Male External Catheter should be positioned externally, centered around the base of the penis as described in the Instructions for Use. Note: Do not place the scrotum inside the external catheter.

Question 6

Who is the Surity Male External Catheter designed for?

Accepted Answer

The Surity Male External Catheter is designed for adults with male anatomy who require non-invasive management of urinary incontinence.

Question 7

What comes in the box when I order the Surity Male External Catheter?

Accepted Answer

The Surity Male External Catheter comes in quantities of 30, 60, 90, or 180 external catheters. First-time purchasers can also start with the Surity Male External Catheter Trial Pack which includes 3 external catheters. Each Surity Male External Catheter is individually packaged in a protective plastic wrap.

Question 8

How often should I replace the Surity Male External Catheter?

Accepted Answer

The Surity Male External Catheter is a single-use device and can be worn up to 24 hours. The catheter should be replaced immediately if contaminated with feces, blood, or semen.

Question 9

What should I do if I notice leakage or experience discomfort?

Accepted Answer

If leakage occurs around the area of the Surity Male External Catheter, check the seal around the base of the penis to see if there's a leak. Trimming or clipping the pubic hair is also recommended to ensure the external catheter securely adheres to the skin. Replace the catheter if a tight seal cannot be achieved. For each application, make sure you clean and dry the skin at the application site to ensure a tight seal. If you experience discomfort during use, refer to the Instructions for Use to see if you have positioned and applied the product correctly. If discomfort continues, discontinue use of the product.

Question 10

What should I do if I’m having trouble using the product or have a question about placement?

Accepted Answer

If you need help using the Surity Male External Catheter, first refer to the Instructions for Use included in your product packaging. You can also watch our instructional video , which provides step-by-step guidance on proper use. If you still have questions or need additional help, contact your physician or healthcare provider for personalized support.

Question 11

Is the Surity Male External Catheter reusable? How do I dispose of it?

Accepted Answer

The Surity Male External Catheter is designed for single use only. Do not wash or reuse the external catheter. Dispose of the external catheter in accordance with applicable local, state, and federal laws and regulations.

Question 12

How should I store unused Surity Male External Catheters?

Accepted Answer

Store unused devices in a dry location at room temperature (60–77°F).

Question 13

Can caregivers assist with use?

Accepted Answer

Yes. Caregivers may assist with use. Please refer to the Instructions for Use or view our instructional video for guidance on how to properly position and use the Surity Male External Catheter.

Question 14

Are there situations where the Surity Male External Catheter should not be used?

Accepted Answer

Do not use the Surity Male External Catheter if you have urinary retention (difficulty fully emptying your bladder), rashes, skin tears, blisters, skin maceration, or folliculitis (an inflammation of the tiny pocket in the skin where a hair grows) at the application site, or if you recently had a surgery involving the genital or urogenital area. If you have frequent episodes of bowel incontinence, make sure that a fecal management system is in place. Consult your healthcare professional if unsure.

Question 15

What materials is the Surity Male External Catheter made from?

Accepted Answer

The Surity Male External Catheter is made with materials tested and safe for daily use. It is free from PVC, phthalates, and latex to support comfort and safety during use.

Question 16

Can I use the Surity Male External Catheter if I already have skin irritation?

Accepted Answer

Do not use the Surity Male External Catheter on irritated skin (e.g., rashes, skin tears, blisters, skin maceration, or folliculitis).

Question 17

Can I use the Surity Male External Catheter overnight while sleeping?

Accepted Answer

The Surity Male External Catheter may be used while seated, reclined, or lying down. Replace at least every 24 hours or immediately if contaminated with feces, blood, or semen.

Question 18

How do I maintain and replace the Surity Male External Catheter?

Accepted Answer

The Surity Male External Catheter is a single-use device. Replace it at least every 24 hours or immediately if contaminated with feces, blood, or semen.

Question 19

What are the risks, side effects, or skin considerations?

Accepted Answer

While using the Surity Male External Catheter, regularly check the skin at the application site for signs of irritation or breakdown due to moisture or prolonged contact with urine. Discontinue use if skin irritation or an allergic reaction occurs. Consult a healthcare professional if needed.

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Male External Catheter Instructions for Use

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